Resume

 Rebecca Marie Deitrick
Objective
I am going to apply the skills that I have acquired in my previous work experience to succeed in the customer service field and required workplace duties.
Education
2003-2008         Red Land High School              Lewisberry, PennsylvaniaHigh School Diploma2011-Current     HACC                                     Harrisburg, Pennsylvania

Studying Business Management: Computer Information systems.

Courses completed: Introduction to power point 2010

 

Work experience
2007-2007         American Products Inc.                York, PennsylvaniaParts Puller // Stock // Receiving   Department

  • Complete pulling product parts for   specified jobs
  • Restocking the shelf in an orderly   efficient manner
  • Receiving and counting all incoming orders
  • Entering data into the computer systems.
  • Some soldering skills

2007-2008         Comfort Inn                 Mechanicsburg, Pennsylvania

Guest Service Agent ( Night auditor )   // Housekeeper

  • Efficiently and properly clean the guest   rooms.
  • Running the Night audit
  • Setting up the complimentary breakfast
  • Responsible for greeting and registering   guest, providing outstanding guest service during their stay
  • Overall costumer satisfaction
  • Making and canceling guest reservations
  • Settling the guest account upon completion   of their stay
  • Use of computer system
  • Keeping a balanced cash drawer every shift
  • Assisting guest with any other issues that   may arise within the hotel

2008-2010         Hampton Inn                            Grantville, Pennsylvania

Guest Service Agent /Night audit

  • Responsible for greeting and registering   guest, providing outstanding guest service during their stay
  • Overall costumer satisfaction
  • Making and canceling guest reservations
  • Settling the guest account upon completion   of their stay
  • Use of computer system
  • Keeping a balanced cash drawer every shift
  • Assisting guest with any other issues that   may arise within the hotel
  • The ability to multi-task and be   detail-oriented
  • Running the night audit and reports for   management.
  • Delivering the daily newspapers and   receipts to guest rooms
  • Locking down the pool and gym
  • Sunday Night audits [ first 6 months ]

2007-2011   Earthtones Hardscaping           New   Cumberland, Pennsylvania

Secretary seasonal job/ family business          

  •   Answer all incoming calls
    • Filing
    • Typing         up contracts and proposals
    • Ordering         parts and equipment
    • Payroll         dutie’s
    • Costumer         fallow up’s.

 

Personal Refrences:       Name:                     Number:                              Relation:

  • Cathy Pinero              (717) 469-7154                Co Worker
  • Keith Chamberlin      (717) 460-6550                Family friend
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